DI04000281 · Semester 4 · 5G scheme
Total Quality Management
Notes and solutions following the Gujarat Technological University (GTU) syllabus for DI04000281. Independent material — not issued by the university.
Mechanical EngineeringMechanical Engineering (CAD/CAM)Mechatronics Engineering
Materials
Complete Book
The whole syllabus, unit by unit, written for the exam.
Complete Book
107 pages
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PYQ Solutions
Past university papers, fully solved.
Solved past papers — detailed answers
25 pages · English + ગુજરાતી
Premium Preview · 3 pages
Syllabus units
Unit 1: Introduction to TQM: 1.1 Meaning and definition of quality. 1.2 Strategies, concepts and objectives of Total Quality Management. 1.3 TQM in Indian industries. 1.4 Quality Circles: concepts, objectives, functions & benefits. 1.5 Training and implementation of Quality Circle members.
- Meaning and definition of quality.
- Strategies, concepts and objectives of Total Quality Management.
- TQM in Indian industries.
- Quality Circles: concepts, objectives, functions & benefits.
- Training and implementation of Quality Circle members.
Unit 2: Tools and techniques for quality improvement: 2.1 Seven traditional quality tools: Cause-Effect diagram, Check Sheet, Histogram, Pareto Chart, Scatter Diagram, Flow Chart, Control Chart. 2.2 Statistical Process Control (SPC): basics and process variation types. 2.3 Six Sigma introduction: concept, DMAIC overview (simple). 2.4 FMEA - Stages, Types 2.5 Total Productive Maintenance (TPM),Concepts, improvement needs - Performance measures
- Seven traditional quality tools: Cause-Effect diagram, Check Sheet, Histogram, Pareto Chart, Scatter Diagram, Flow Chart, Control Chart.
- Statistical Process Control (SPC): basics and process variation types.
- Six Sigma introduction: concept, DMAIC overview (simple).
- FMEA - Stages, Types
- Total Productive Maintenance (TPM),Concepts, improvement needs - Performance measures
Unit 3: Cost of quality & Taguchi method: 3.1 Cost of Quality (COQ): prevention, appraisal, internal & external failure costs. 3.2 Taguchi's Quality Loss Function and its application in industries. 3.3 Housekeeping concepts for tool rooms, production shops & processing industries. 3.4 Role of COQ in productivity improvement.
- Cost of Quality (COQ): prevention, appraisal, internal & external failure costs.
- Taguchi's Quality Loss Function and its application in industries.
- Housekeeping concepts for tool rooms, production shops & processing industries.
- Role of COQ in productivity improvement.
Unit 4: Quality-based product & process design: 4.1 Quality Function Deployment (QFD): concepts, matrices, benefits. 4.2 Basic design concepts: design for manufacturability &maintainability. 4.3 Product and process design for quality improvement. 4.4 Simple case studies on QFD and reliability.
- Quality Function Deployment (QFD): concepts, matrices, benefits.
- Basic design concepts: design for manufacturability &maintainability.
- Product and process design for quality improvement.
- Simple case studies on QFD and reliability.
Unit 5: Quality assurance and audits: 5.1 ISO Standards: ISO-9000; scope, application, terms & definitions. Documentation requirements, Quality Manual, Process approach, Steps for ISO certification, ISO-14000 5.2 Quality Audit: Purpose, procedure, and types of audits.
- ISO Standards: ISO-9000; scope, application, terms & definitions.
- Documentation requirements, Quality Manual, Process approach, Steps for ISO certification, ISO-14000
- Quality Audit: Purpose, procedure, and types of audits.
About this course
Study materials, question papers, and solutions for Total Quality Management (DI04000281) - Diploma Engineering, Semester 4